Why do I need a photo ID and a separate picture?

Your doctor will need to confirm your identity before treating you via telemedicine. In order to confirm your identity, we need two photos:

A photo of your government-issued ID

Must include:

– First & Last name

– Photo


– ID expiration date


A clear photo of your face

Cannot include:

– Sunglasses or hats

– Family photos

– Filters

We’ll use these photos only to confirm that the pictures match each other. If you have any questions about how to upload your photos please email photos@rexmd.com or select live chat below.

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